Business Continuity

The management team has established thoughtful and proactive strategies to help ensure continuity of service and minimize disruption to our customers during unforeseen events.

Business Continuity Team

We use a team approach at Altek to identify threats, assess risks, and plan for recovery.  The team includes members from management, facilities, HR, engineering and manufacturing.

Facilities and Equipment

Altek operates out of an 80,000-square-foot facility at 89 Commercial Blvd in Torrington CT which houses our office, warehouse, and manufacturing operations. To strengthen our business continuity plan and reduce the risk of disruption due to a facility- or equipment-related disaster, we have established a reciprocal agreement with a nearby contract manufacturer. This partner, equipped with comparable technology and processes, has agreed to provide temporary access to their facilities should the need arise—ensuring we can continue serving our customers with minimal interruption.

Data Security

We maintain rigorous data backup protocols to protect essential business and customer information. Backups are performed at multiple regular intervals with encrypted copies securely stored off-site. Automated safeguards prevent accidental file loss, and all critical systems are continuously protected.

Cybersecurity

We take a proactive, multi-layered approach to cybersecurity to safeguard our systems and customer data. Our network is protected by an industry-leading Next-Generation Firewall that continuously monitors and filters data traffic to detect and block threats in real time. All computers on our network are secured with enterprise-grade antivirus and endpoint protection, updated regularly to defend against evolving threats.

Continuity of Material Supply

Dual or multiple sources of supply are identified and approved for key raw materials and supplies. Additionally, for critical materials, Altek requires suppliers maintain a business continuity plan.

Insurance

Altek maintains Business Interruption insurance to ensure that we have the financial resources necessary to resume operations in the event of a disaster.